FAQ
Shipping
How long does shipping take?
Germany: 3–7 business days
EU: 5–10 business days
International: 7–14 business days
How long does production take?
Each item is made on demand.
Processing time: 2–5 business days.
Orders
Can I change my order after placing it?
Only before production starts.
Contact us immediately at hello@nomadnine.store.
Do you offer order tracking?
Yes. A tracking link will be emailed once your order ships.
Returns
Do you accept returns?
Returns are accepted only for damaged, faulty or incorrect items.
We do not accept returns for:
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wrong size
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change of mind
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personal preference
Because each item is produced on demand, we cannot restock returned products.
What if I ordered the wrong size?
We currently do not offer size exchanges.
Please check our Size Guide before ordering.
How do I report a damaged or incorrect item?
Email us within 7 days of delivery at hello@nomadnine.store with:
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your order number
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a short description
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photos/videos of the issue
We will replace the item at no cost.
Products
What printing methods do you use?
We use premium DTF (Direct-to-Film) and DTG (Direct-to-Garment) printing.
Both offer long-lasting quality, sharp detail, and a soft feel.
How are your products made?
Every piece is produced on demand, exclusively for you — reducing waste and ensuring fresh, high-quality prints.
Sizing
How does your oversized fit run?
Our tees feature a relaxed oversized fit.
If unsure, check our Size Guide for exact measurements.
Do you offer size exchanges?
No — because each item is made on demand.
Damaged or incorrect items
What if my item arrives damaged or incorrect?
We will replace it free of charge.
Please report within 7 days.
Contact
For any questions, contact us at:
📩 hello@nomadnine.store